Customer orientation and meeting the customers’ satisfaction are the most important principles in the international competition market and the secrete of survival and resistance in the modern business market. In this regard, the companies have been successful who, in addition to meeting the customers’ satisfaction, have thought beyond their demands and have constantly considered the future demands of the customers.

Safa Rolling & Pipe Mills Company has founded its quality management system aiming at adaptation of the produced goods to the explicit and implicit demands of the customers and effective responding to their demands due to high sensitivity as well as special needs in oil, gas, petrochemical, water and wastewater, industrial and building industries. This system has been effectively and efficiently implemented based on the strategy of high quality and production of goods according to and/or even beyond the national and international standards  by hiring well trained experts and staff, modern production and quality control equipment in light of “Senior Management Commitment”. This system will finally direct the organization towards high goals and will materialize the general goal, namely meeting the customers’ satisfaction and trust.

Quality Management System encompasses all sections and procedures of an organization that affect the product quality in any way and directs all sections and procedures towards the high goals of the organization by providing the required integration. In this regard, Safa Rolling & Pipe Mills Company, as of the start of its activity, has established quality system in the organization and has taken the following measures:

• Customer orientation and constant meeting of customers’ satisfaction and considering their future demands
• Adaptation of produced goods to the explicit and implicit demands of clients and effective respond to their demands
• Strategy of high quality and production of goods according to and/or even beyond the national and international standards
• Hiring experts and well-trained staff, modern equipment of production and quality control in light of “Senior Management Commitment”
• Establishing and obtaining ISO 9001, ISO/TS 29001, SPEC 5L API Q1, AWWA C200, DIN EN 10219 and ISO 3834-2 certificates
• Holding obligatory standard mark application permit No. 3574 for steel gas supply pipes and national incentive standard mark application permit No. 6771 for steel water supply pipes issued by Institute of Standards and Industrial Research of Iran (ISIRAN)
• Being updated and in line with the latest changes in the standards and rules, receiving the latest edition of certificates